Showing posts with label challenges. Show all posts
Showing posts with label challenges. Show all posts

Tuesday, 4 June 2013

International Students - targets for bullies and sexual predators.

International students can have an extremely difficult time when studying overseas. There are often issues of painful, sometimes debilitating homesickness, insecurity, confusion and loss.

They can feel resented by the local students and may in turn feel resentful. There are challenges in understanding the nuances of lectures presented in rapid-fire English, and local idiom can be a minefield for those who learnt a very formal version of The Queen’s English. There can be difficulties finding part time work and not understanding the local culture, businesses and expectations.

In their home country, the international student can be confident, capable and resilient.  Navigating and adapting to new experiences and cultural mores without the support of their family and friends can result in the student feeling overwhelmed. The initial excitement and anticipation of studying overseas can develop into realising they need extra support.

In comparison, local students can appear confident with their studies and quite relaxed with members of staff. There may be an appearance of easy informality which is at odds with the respect and compliance towards authority figures at home. Apparently casual relationships at work or at their college can make it difficult for the international student to be alert to, and aware of, inappropriate behaviour by a more powerful person.

These challenges can result in some students being vulnerable to being targeted by various types of bullies, but particularly by sexual predators. The student is confused, lost and alone, and a kind, understanding person who appears to be offering support, local knowledge, warmth, friendship and help seems very welcome. 

The goal of sexual predators is to gain the trust of their target in very gradual, apparently safe and inoffensive stages. Every move the predator initially makes may appear normal, but is in fact calculated so that the target becomes increasingly trusting, familiar, comfortable and reliant on the person. If you express doubts or concerns these will be dismissed as worrying too much, being silly, or an over-reaction. Early meetings are designed to calm and allay any suspicion of inappropriate behaviour, but in reality the predator's goal is to manipulate and control.

Signs of inappropriate behaviour
A student or employee shouldn’t meet their manager, teacher or lecturer on the weekend. When you’re lonely, the attraction of going out with someone who “knows the ropes” and offers to take you for coffee and perhaps to an art show could be attractive, however the blurring of boundaries between professional and private life should always be discouraged.

I’ll repeat that, because it’s so important. It is never acceptable for a lecturer, teacher, counsellor or boss to invite you out. There may be meetings where the whole class or team is involved, that's fine. One on one? Never. Interactions between the authority figure and student should always be strictly professional and formal.  

Employees of an organisation should never give you their private business card or encourage you to contact them after hours. There are accepted professional boundaries which have been established for everyone’s safety. Advertising a private business on company time is not allowed. A reputable employee won’t do this.

A teacher or manager shouldn’t touch you and will appologise if this happens unintentionally. There should be professional physical and emotional distance between a person in authority such as teacher and student, or manager and employee.

If you happen to be looking at detailed information on a computer screen this will be arranged so you’re not physically touching. Your knees and hands won’t touch, “accidentally on purpose” and if they do, you won’t be made to feel foolish for complaining or drawing attention to the fact that this is not appropriate. It’s not to be expected, it’s not acceptable and any concern you express should be respected.

If you feel uncomfortable, your discomfort should be taken seriously. You shouldn’t be told you’ve mistaken the intention or have your unease minimised or dismissed. You shouldn't be made to feel confused or be blamed for feeling uncomfortable.  

In an appropriate professional relationship, sexual comments won’t be made, photos of a sexual nature won’t be shown or referred to and there should be no suggestion of being involved in spending time viewing nude art even if that includes attending a reputable art gallery. If this has happened to you, let someone know, perhaps a teacher or co-worker. To clarify, if you’re enrolled in an art class, and the entire group attends an art show as an integral part of the course, that’s acceptable. Being alone with a person in authority or even with one other person in an out of hours situation; no. 

Inappropriate sexual behaviour of this nature is against organisational rules of conduct, and is illegal. Doctors and psychologists can be de-registered if found guilty of misconduct of this nature.

Unfortunately, some counsellors and career counsellors aren't formally registered and choose to disregard accepted standards of professional conduct. 

When you’re lonely and far from home, when you’re unsure of the roles and expectations in your new environment and are comforted by a smiling, reassuring, confident person who makes you feel special, who knows some of your personal details and who offers support and friendship such as coffee and an outing, or visits to shows where there may be nudity, be very wary and concerned. If it appears too good to be true, it probably is too good to be true, and down the line, there could be a distressing cost. 

Sexual predators make friends with people who feel vulnerableand who don't have a strong support network.  They'll begin by nurturing a relationship which will feel good, reassuring and safe.  Unlike a genuine friendship, the relationship with a predator will slowly change.  You'll start to feel uncomfortable when exposed to inappropriate material and suggestions, and you'll begin to feel emotionally manipulated although his explanations may still appear innocent and plausible. Eventually, there may be overt or subtle blackmail, and your emotions won’t be respected when you try to assert yourself. 

When the boundaries between professional and private life have been blurred by the dominant person, you are unlikely to  have the skills to deal with the experience alone especially if the person is a serial predator. The predator will try to normalise the behaviour and allay your concerns, however there is no excuse for unprofessional conduct and the sooner you seek help, the better.

If you're concerned that you may be the target of a sexual predator at work, at your place of worship or where you're studying, seek help. Talk to other students, teachers, the student union. A discussion with your doctor or a private counsellor who has experience in these issues will be confidential, and there is no shame in seeking help.  Your experiences should be validated and you won't be blamed for what has happened. In many cases, the sexual predator will have a history of similar complaints, possibly going back many years.

The counsellor will give you skills in how to manage the situation and offer ongoing support. If there have been other complaints about a particular person in the organisation, you may be asked for a statement to add to a file of evidence. The best way for these predators to be stopped is to gather evidence from those who've been preyed on. When you talk to someone in authority the pattern of behaviour can be identified over time and action can be taken.
You can feel overwhelmed, alone and crushed by the experience of being targeted by a sexual predator. Seeking help from someone experienced in the area is vital.

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David Yamada, who presents excellent information about workplace bullying over at Minding the Workplace, has posted about bullying and sexual harassment of students and cites a study about this resulting in increased alcohol consumption.

There's a bit more on the patterns investigators into bullying and harassment look for here: http://traverselife.blogspot.com.au/2011/04/y-you-can-do-something-if-youre-being.html


Other reasons you might be a target:
http://traverselife.blogspot.com.au/2011/04/w-why-me-personal-and-professional.html.

The serial bully: http://traverselife.blogspot.com.au/2011/04/u-underestimate-unrelenting-workplace.html

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Posted by Sue Travers

Sunday, 26 May 2013

On being a little bit dyslexic

This isn't describing just me, but people in your workplace, in the stores you shop at, your friends and online acquaintances.

For dyslexics, somedays everything goes fine, words get spelt right, sentences are formed logically, right and left behave themselves and comply with the accepted norms, numbers get written in the correct order and everything appears to go smoothly.

Nonetheless, I'm careful to proofread, far more times than usually considered necessary. Have I possibly overlooked an errant apostrophe, snuck in to irritate the lurking grammar nazi, ready to pounce with conclusions that I'm lazy, sloppy or even worse, unreliable and not to be trusted because the apostrophe is either there, or not, as the case may be. What a petty way to bestow the word 'reliable' onto someone!

A good and generally keen, willing student, but with occasional lapses in concentration, is how I suspect I was described at school.

I was lucky, I was mostly taught by competent teachers who knew how to encourage me to give my best. I learnt spelling by carefully paced, sequential instruction, each element building on the one before; there was lots, and I mean LOTS of drill, pulling words apart then putting them together again. I enjoyed prefixes and suffices and learning that English is made up of many different languages which have been absorbed through the ages. I still love words and trying to work out their meanings and where they came from by thinking about the different components.

I benefited from having teachers who were on the whole competent and confident in their ability to teach. Even so, I don't always get it right; when writing by hand, p, b, d and q can be interchanged haphazardly and with a certain flair and originality. Spelling can be problematic at times, and sometimes words simply refuse to co-operate. There can be the sense that something is wrong, but I can't see what, yet at other times I'm oblivious to any error, which can be glaringly obvious to others. (Unfortunately maths was a different story and wasn't as well handled by my teachers. I remember being hit for making errors which isn't a great way to get a child to improve.)

However I didn't have to suffer through an ignorant, antagonistic school system while trying to cope with deeply challenging dyslexia or learning difficulty.  Typically you hear: lazy, poor attention to detail, doesn't try, doesn't care, doesn't listen, scatty, should try harder, deliberately careless or the purely cruel tearing up of a child's work in front of the class whilst making scathing comments about quality and appearance of a project.

Maybe there are some little children who deliberately set out each day to do their worst at school. I've never met one though. Most children I've observed and worked with, want to fit in, want to be part of the crowd, don't choose to be humiliated when they've done their darndest to follow instructions to the best of their ability and it all goes pear shaped. They're the ones my heart bleeds for, they're left confused, perplexed, hurt, crushed ... and too often without hope.

A couple of years ago at puppy training class we were instructed to hold the lead in a particular way. I looked at the instructor, looked at my hands. All fine! Good oh, let's get on with the next bit of the class. But no, something is clearly wrong, everyone is waiting patiently. The instructor repeated the instruction, and demonstrated again. I followed along carefully. Then it dawned of me gradually, painfully, that everyone was looking at me - and I had no idea why.

My ears heard the instruction, my eyes saw what to do, but somewhere along the line, my brain twisted the instruction - I saw my hands do a perfect reflection of what everyone else was doing - yet it apparently wasn't correct and I couldn't see what was wrong. It's a horrible, horrible feeling. I knew I'd done everything right, but from the reactions of the instructor and the rest of the class it was obvious that I hadn't got it right.

Even writing about that public display of incompetence makes me feel awkward and humiliated - who knows how those people were judging me? Were they thinking I was being difficult by insisting on being contrary, or did they just think I was thick by being unable to follow a simple instruction? While in this instance it doesn't really matter, in the workplace this kind of experience can have unintended and unfortunate ramifications and is why many dyslexics remain silent about being dyslexic and take extra care and go over details ad nauseam.

Dyslexia can take many different forms. It can affect writing, reading, mathematics and spatial awareness.  It's not a one size fits all condition. Some days everything can run smoothly, others, particularly when you're tired, it can be hugely challenging and frustrating.

Some time ago, I watched a highly intelligent, competent, dyslexic engineer write down a phone number a caller was reciting to him. He repeated the numbers and wrote the same numbers down but in a completely different order, it was only when he repeated them back and was corrected that the mix up became evident to him. Because he's aware this is a difficulty for him he's fastidious about checking for accuracy.

Helpful signs in Parkes NSW
Is it any wonder that with the prejudice surrounding dyslexia that people are reluctant to share the information - one brilliant Australian university professor was fired when he spoke about how he managed his dyslexia. People have reported being overlooked for promotion and treated as lesser human beings; their intelligence is questioned, it's assumed they can't drive - if you can't read, how can you drive?  People with dyslexia or poor literacy can drive, and drive well. You don't have to spell well to navigate or to understand the meanings of signs. Just ask any person who's driven in a foreign country!

Now here's a gentle plea from me to you. Don't be too quick to judge harshly when someone's spelling or grammar is lacking. Tactful, even good natured humor when pointing out an error is kind and generally welcome; the error can then be corrected with the minimum of fuss and embarrassment.

Give people the benefit of the doubt - dyslexics can have a tough time not only at work, but on line. Spell check is great, but can be painstaking in the cut and thrust of online communication and doesn't always work. Some people have been so hurt by their early school experience that they run a mile when they're openly and harshly criticised in forums. Some don't return. That's sad and further alienates a group of people - who could be our workmates, colleagues, friends and neighbours - who have a lot to offer.



Posted by Sue Travers
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Friday, 13 April 2012

Climate Matters. L is for Leadership

This post is for L in the A-Z Blogging Challenge 2012. Link in the sidebar.

With so much doom and gloom surrounding corrupt corporations, stick in the mud politicians and belittling of sound scientific research, it’s possible to lose sight of the innovative leadership that is happening around the world. Wise leaders in neighbourhoods, communities, and towns as well as in many industries are working together to mitigate the unsettling and damaging effects of dramatic climate events.

As part of overall change, many businesses have experienced the need to adopt more sustainable  practices and are connecting with suppliers, service providers and customers to promote their achievements. They're finding that improvements to reduce energy and water usage have paid for themselves and simply make good business sense. Simple things like fixing leaking taps and turning off lights are an obvious start.

Assessing waste and doing some basic sorting to reduce disposal and landfill costs and increase recycling can be a real saving. Some industries are ideal candidates to reuse materials, others benefit from reducing waste at the initial stage of production. These businesses are providing leadership and forging the way to achieve cost savings through cutting consumption and addressing their environmental impact.  Many are conducting research and focusing on innovation to reduce their carbon emissions.

More and more small and medium businesses are promoting their achievements not only in their own communities but around the globe. By example and encouragement they help others to address the need to become industry leaders.

Those who are managing well, have discovered the benefit of collaborating with others in different professions as well as being committed to self management and self leadership. They've embraced change and found it caters to their ability to be creative and think laterally.

Consumers have enormous power to effect change. Individually choices and decisions may seem insignificant, but collectively the weight of these choices has an effect. When we purchase goods from quality providers who are already supporting sustainable change we’re having a positive effect.  Our choices can encourage businesses to provide better, more detailed information regarding their environmental impact on their websites and in promotional literature. This is resulting in more providers improving the quality, longevity and sustainability of what they are offering to the market. As consumers become more aware, it’s easier to make informed choices and boycott companies that pursue unethical practices and make unsustainable products.

As the global economy has contracted, many people have also become self employed either by choice or as a result of redundancy or under-employment. Their worklives have changed as they adapt to the need for managing their careers in a new way. They’ve found they need for understanding and communicating their strengths and the benefit of being creative, resilient and adaptable as they negotiate and forge new pathways and unfamiliar worklives. Many are emerging as a new style of leader. Not grandiose or self important, but going about their business quietly and having a positive impact in their communities.

Many have become resilient, self reliant and supportive leaders as they acknowledge that large corporations can’t be relied on to act with the needs of future generations in mind.

Wise leaders choose to take time out of meditate, exercise and immerse themselves in nature.
Tidal River. Wilsons Promontory. Victoria.
Cape Schank. Victoria.
Last year for the letter L, I wrote about Lies for my theme of workplace bullying. Here.

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Wednesday, 18 May 2011

Recovery from bullying - learning new patterns

If you’re on the healing journey after surviving serial bullying one thing you can be sure of, the road could well be rocky.

You’re possibly feeling vulnerable and nervous about rejoining the workforce. You may be thinking, “If it’s happened before, it can happen again”, you may be annoyed with yourself for being "weak" in not standing up to the bully (there's some information on how we can bully ourselves here), and feel fearful. For some there will have been the workplace bullying AND self bullying – as if one alone wasn’t enough, you’re contending with a double whammy.

Basically you’re a nice person who got stung badly. You’ll remain a nice person but ideally learn a few skills to help prevent it happening again. Your character will remain attractive to the bullies in the world, simply because you have qualities they fear/envy/or whatever their motivation is. (Information about what bullies look for in Why me?)

What I'm offering here is not a one size fits all suggestion, but one tool to add to your toolkit that might be useful in some instances.

One of the things that many people have said to me is that they have an automatic "Yes" that kicks in when they’re being asked to do something at work.

From childhood we’ve been taught to be accommodating, helpful, to defer to those in authority, to be kind and help people out when they ask. We have NOT been taught to be alert for bullying behaviour or even to know what it is.

If you’re unsure what bullying behaviour is, have a look at The Angst and Anguish of workplace bullying (A in the A-Z Challenge) or How to Recognize Bullying Behaviour at Work (B in the A-Z Challenge) It’s good to read widely and be aware of what constitutes bullying.

The following is adapted from a post I wrote back in November last year.

Many of us regularly find ourselves getting overloaded at work and may have fallen into the habit of agreeing to all and sundry requests, even if they go against our better instincts for self-preservation. Sometimes however, the power imbalance between us and the boss is such that we feel pressured into agreeing - it's a subtle kind of bullying, and can have some negative long term ramifications if not nipped in the bud.

One client found herself habitually saying 'yes' to any request her boss put to her, even if it meant missing both morning tea and lunch breaks, and working unpaid overtime and consistent 'graveyard' shifts. Her health was clearly suffering and she was burnt out and miserable by the time she came to me. It had got to the stage where her boss had come to rely on her compliance and the situation needed a gentle shakeup.

Firstly, stop and think.

That's all.

It sounds very simple, but many people find this first step overwhelming. Remember you may have been trained from childhood to be a “nice”, helpful person.  Learning a new pattern of behaviour goes against the grain, and that may bring a sense of discomfort.

Many of us like to feel needed, and being asked to do things can also make us feel important (and there's nothing at all wrong with that - in moderation). In addition, some of us have grown up in cultures that encourage us to put our own needs down, possibly to keep the peace in our family, for religious reasons, and sometimes because one gender is seen to be more powerful (and deserving) than the other.

Some people describe a sinking feeling in the stomach when they pause to assess the situation, and believe they’ll be fired on the spot. It’s ok – pausing may be new and unfamiliar, it gets easier with practice! So, don't be hard on yourself if it's tough to pause before agreeing.

Secondly, ask a few questions. Is it urgent that you drop everything to, for instance, see this client immediately? Will the world fall apart if you use your lunch break to eat and digest your sandwich in peace? Does the patient need urgent assistance that only you can provide causing you to lose your 15 minute afternoon break? Who else is on the scene who could assist?

If you're being asked to take on an additional project unexpectedly it may be appropriate to say "Can I get back to you about that tomorrow morning?" It's a question that comes out as a statement - you may need to rehearse this one.

But please remember, this isn't a 'one size fits all' suggestion, and your response needs to be suitable, thoughtful and respectful, taking into account your personal situation.

Some bosses have developed the knack of catastrophising even the slightest mishap into a drama of world proportions. I worked with a manager like this some years ago, and the department was in a constant state of nervous anticipation waiting for the next 'catastrophe' to fall. It was draining, and led to increased staff 'mental health day' breaks simply to counteract the emotional exhaustion of dealing with the unreasonable and unnecessary demand for immediate action. Need I say, we weren't dealing with life and death situations, but routine, predictable everyday events.

By asking a couple of questions, your boss will quickly see that the pattern is changing. In the best scenarios, this leads to an increased level of professionalism and mutual respect. Interestingly, my clients who've begun using this technique state that their view of themselves begins to change from being a bit of a pushover to more confident and assured. Workplaces haven't fallen into anarchy, and in fact, the workplace culture has often improved.

Thirdly, if the request is reasonable, of course you'll agree graciously. You may choose to drop what you're doing and fulfil the request. In the process however, you'll have regained a sense of control, and a pattern that may have outlived its usefulness will begin to crumble.

If possible, find a trusted person to practice this with. There are times when rehearsing in your head is fine, this isn’t one of them. You need to hear your own voice and find the right words. To begin with, it's awkward and unfamiliar, and hearing yourself saying these new things can be quite unsettling.

There's more on recovering from bullying here.
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Sunday, 14 November 2010

Mindfulness

I've woken up this morning with my eyes puffy and sore; it looks like I'll need to try a new hay fever medication. I stopped taking horseradish and garlic last year when I got up to needing 15+ per day to stop the sneezing and itchiness. So I'm trying the pharmacy stuff, which so far had been pretty good. But today my left eye is horribly itchy and red and not focusing properly. Sigh. I figured that fresh flowers always lift my spirits so went out and cut some gorgeously fragrant roses all wet with the rain. Why do earwigs love getting between the petals? There's dozens of them scurrying around busily trying to hide from my flicking fingers, so I  tried to shake them off only to have the delicate petals cascade around me like the shredded paper waiting to be composted.  Sigh. Perhaps I'd better put the secateurs down before I drop them on my toes.  And why does spell check tell me I've spelt secateurs wrong? The only option it's giving me is sectors, and that's not what you cut rose stems with is it. In all, I'm feeling a bit out of sorts. Quite grumpy in fact. And my tea went cold. Again. Sigh. I wonder if it's ok to microwave it for the third time?

Perhaps I'll take a photo of the roses and put it in here so it's in front of me. And no, I'm not going to be tempted to put them in the vase anywhere near my computer. Even though they'd smell beautiful. I can just see where that'd lead :(

Grumpy sigh.

Hmm, that was interesting.




This photo didn't do anything for me at all ....





But this one did.

By stepping back a bit and tweaking a couple of dust collectors, it worked :)

Good, strong symbols of challenges overcome. 

A small blue "Nessie" made by a cousin in Uig on the Isle of Skye: family difficulties faced squarely and courageously - yes that's encouraging.

A little bear from Berlin, doing a handstand - whimsical - fun. But also representing so much more - a country divided, reunited. Anguish and heartache. So much achieved, so much further to go - it can be done.

A small Asian figurine: Probably Japanese, but to me representing the courage of the Chinese populace struggling to achieve a greater level of transparency and democracy in their government. Huge challenges, chipping away, confronting massive obstacles, prepared to risk their own safety for the benefit of others.

The grasses: clifftop walks, (hay-fever free) - companionship and love.

Good stuff.

Interesting how my mood is lightening.


And lastly because I got sidetracked when I was uploading the photos: The Young Endeavour, recently moored off our local beach.
Teenagers and young adults overcoming fears, and really pushing themselves beyond what they thought was possible. Laughing, happy and so proud when we got chatting to them and offered to take a group photo. The Bay, tranquil, clear, ozone rich. I breathe deeply just looking at the photo.

Hmmm. In my grumpy state, I'd overlooked the power of Mindfulness Meditation in its various guises.

It's a good reminder to just stop and be. Breathe calmly, slowly and deeply.

My physical symptoms are the same, but my mood is so different.


Sigh of contentment :)

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