Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Monday, 25 August 2014

Part N - Teaching in China - Non-verbal Communication

First impressions are said to be gained within seconds of meeting a person; even before you've opened your mouth ... and it's easy to get it wrong. 

Non-verbal communication includes our dress, hairstyle, posture, age, how we smell, and they all contribute to the impression we give to others; and once that impression has been gained, it can be extremely hard to overcome, particularly if it's negative.

Non-verbal cues are understood to represent approximately 2/3 of communication and as with spoken language can easily be misunderstood, especially when culture is added. 

Those of us from backgrounds where eye contact is direct, can find it difficult to adapt to the lack of eye contact between men and women in countries where this is inappropriate. How close we stand can  also present problems, with some westerners finding they keep stepping backwards to attempt to maintain a comfortable distance, while the person they're talking with (who comes from a close contact culture) finds themselves advancing to close the gap! All these and more (see below) could be important to discuss with teacher-students.

The type of clothing we wear conveys non-verbal cues about our personality, background and financial status, and impacts on how people will respond. 

As a teacher visiting China in a professional capacity, how should one dress? The recommendation for the women was: no skimpy outfits or flaunting the cleavage, no shorts, nothing too strappy or revealing, try to cover the shoulders (though that seems to be changing) and remember it's going to be really hot and humid, so quick dry is good. Great! This sounds like my work wardrobe! 

Thankfully, I'd carefully folded my work clothes before leaving home and they'd survived relatively well so the first impression was professional, conservative, and with funky functional shoes that didn't cause blisters and that I could stand in all day. 


Shoes you could stand in all day?!

SHOE FAIL! 

My students wore glittery fancy shoes with heels! Sparkles, bows, faux gems, platforms and colour! Flats are definitely not the popular shoe. Sigh. As for my comfy sandals which had gone paddling in Nanjing - they looked decidedly worse for wear, they'd changed colour to an uneven, slimy, murky, puke green, and .... was that rust on the rivets, and mould growing on the leather? My feet felt decidedly underdressed! 

Look at the shoes! With gems, colour and bows. They're fun!
I wish I'd thought to ask my students to pose for a shoe photo! 


Unfortunately I'd assumed that there'd be an iron in the hotel - there was, but it didn't work so I felt very embarrassed to be in a perpetually crumpled state after I washed my clothes the first time. The supposed trick of hanging the item in the bathroom when you're having a hot shower so that the steam de-crumples the item doesn't work even when you wish really hard. Sometimes, all you can do is explain the problem, then ignore it, walk tall (Did I hear laughter back there? Yes, I know I'm the shortest person in the room, but being tall doesn't only refer to height, it can be manner as well!) and carry on as normal.  

I've mentioned before that much of my teaching has been with mixed nationality groups, and I've noticed that wherever they're from, it's relatively easy to identify the nervous student, the serious student, the stressed, the humourous, the cheeky and so on.


I've also had the experience of attempting to communicate with someone whose spoken English isn't strong and seen the blank face combined with the nod of agreement - and known that the message hasn't been received! 


It's an odd experience however, to suddenly find yourself doing exactly the same thing!

Picture this scenario - you're in a conversation with a hesitant English speaker, or someone with a strong accent and you have absolutely no idea what they just said. Unlike the janitor clearly conveying his meaning about not putting toilet paper in the toilet, in this instance the speaker isn't gesturing towards any specific nearby object and there are no cues about the subject. The words have come out with emphasis, but they're a confused fuzzy blur. The standard response is to ask them to repeat the sentence. Your ear is tuned in now, all will be fine...

but no
so you ask again
and they patiently repeat what are presumably words, with added emphasis and volume
um, still no

could you possibly try again please, perhaps use some different words? I'm having trouble understanding

so they launch into a frustrated, animated, loud, but ultimately futile attempt to force the meaning into your reluctant brain, and finally, in the desperation borne of complete and utter incomprehension, you decide to nod and smile and hope that what you're smiling about and presumably agreeing to is safe, inexpensive and legal! They must think I'm so thick ... and so, when it happens with students I have some understanding of how it feels. 

Are they smiling with nerves, nodding to avoid the embarrassment of admitting incomprehension, laughing to cover shame, or is it the nod and smile of agreement?

Sometimes though, no effort at all is needed. When you take your lead from your non-English speaking support staff, the non-verbal communication including smiles, touch and hugs are all that's important!



Other important things to remember: 
  • Allow time and silence for the other person to respond. The length of time to respond could be longer than we're used to and it's important not to rush in to cover it. Listening to unfamiliar words, working out context, considering and forming a response can take a while. It's important to be respectful and not to step in to cover that silence simply because we're not used to it or find it uncomfortable. It can erode attempts to find the right words and undermine independence. Careful observation of non-verbal cues will let you know if the struggle is too much and you can gently ask if the person would like help without being pushy or dominating.
  • Self deprecating humour can be confusing or misunderstood. 
  • Be careful of sarcasm and put downs - at any time, but especially between cultures. Even in English speaking countries some humour can be misunderstood and create tension - it's relatively easy to back-track and clarify when you both speak the same language, but a challenge otherwise.


There are some good non-verbal communication teaching suggestions here: 
http://iteslj.org/Articles/Darn-Nonverbal/

My previous posts about Teaching in China were our ArrivalBanquets,  Culture and Comfort foods, DrivingExerciseFabulous Food,GamesHistoryIllnessFrom Jerilderie to JiangsuKenny (which is about toiletsLists and Communication Misunderstandings. Next up - Observations of an onlooker!
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Friday, 22 August 2014

Part M - Teaching in China - Communication problems. Being malicious or merely an unfortunate misunderstanding?

Misunderstandings can happen between people who know each other well, in loving long term relationships and between friends who respect each other deeply. It's easy to inadvertently upset someone with a careless word uttered at the wrong moment or when someone is feeling tetchy and out of sorts. 

We all have sensitive buttons, which when pushed, can occasionally result in an out of control reaction, a cruel explosive retort, or smouldering resentment.

It's far too easy for misunderstandings to take on a life of their own and expand with a putrid, nasty, writhing intensity. They have the potential to erode relationships beyond repair, and unless efforts are made to clarify, and for apologies to be made and accepted openly and honestly, without strings or malice, the hurt or bitterness can last a lifetime.

If it's this easy for divisive misunderstanding to occur between friends from a similar background and speaking the same language, imagine how easy it is for misunderstandings to happen between people who were born in different countries, speak different languages, but also have different world views and expectations about communicating. Aspects of communication also include things such as dress code, how far to stand apart when conversing, whether it's normal to defer to the older person, their relative status, whether to make eye contact or not and whether touching is acceptable or not. It's complex!

I overheard an exchange where a teacher from the United States was deeply offended and insulted, by a word used between our Chinese organisers who were speaking Chinese between themselves. What on earth could have happened?

It turns out that the Chinese word “nei ge” which translates at “that one”, can sound like the taboo word nigger to someone from the US who understands and has lived with the culturally laden impact of the "N word" which I'm assured wouldn't be uttered by a white person. People from other English speaking countries, may, however, be completely oblivious to the sound of the word, and not even notice it in a Chinese conversation because it's not part of their culture and history. The strength of the taboo of saying the word is huge in the United States, but ... 

Remember you’re in China. Different world, different challenging history, different problems, different assumptions and expectations, and different taboos. 

Most Chinese people you meet and interact with will naturally speak Chinese to each other. They won’t have any idea that their conversation where they're referring to a book, a bus or a pair of cute shoes as “that one” could possibly offend anyone, and they’d be perplexed at any angry reaction to their conversation.  If for some reason they did happen to be speaking about people they're hosting, they won’t knowingly choose an offensive word! They have their own problems, and insulting or offending one of their visiting teachers definitely won't be on their list of things to do. 

If you hear something hurtful whether you're at home or abroad, step back and think calmly; ask for clarification. (Which is what happened in the instance above.) Don't let a private conversation and a foreign word sweep you into a reaction which could get embarrassingly awkward if you make a scene.

A misunderstanding is easy, and if it happens, finding a time to discuss the cause could also lead to a rich conversation about history, oppression, taboos and similarities and differences between peoples. 


Remember too that our words, expressions, body language and habits can also cause offence. I mispronounced my host’s name and referred to him as a glob of snot. To his face. More than once. Thankfully he was gracious enough to laugh it off and accept my pathetic and inadequate pronunciation and patiently try to teach me to say his name correctly - again, and again, and again.
A hug is good at any time, but especially if things go wrong!

I'm sure most people have a story about communication and misunderstandings which have either led to problems or to more open discussion and deeper understanding. You're welcome to share ...

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My previous posts about Teaching in China were our ArrivalBanquets,  Culture and Comfort foods, DrivingExerciseFabulous Food, GamesHistoryIllnessFrom Jerilderie to JiangsuKenny (which is about toilets) and Lists! Next up - Non-verbal communication
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Saturday, 2 August 2014

Part B. Teaching in China - Banquets, banquets and more banquets!

Putting on weight wasn’t on my Chinese agenda, but the constant banquets combined with my desire to sample new dishes and genuine enjoyment of (some of) the wide variety of foods made it a lost challenge!

If you've never attended a formal Chinese banquet it's confusing, and the order of the dishes seems completely back to front with sweet dishes appearing alongside savoury ones. But as we had been politely reminded by the Director of the Jiangsu Board of Education (?) "When in Rome .... !"

I'd had some experience sharing meals with Chinese people over the years, but we've been long term friends, and I foolishly hadn't thought to do much research on the different expectations at a formal meal before leaving home. 
The same as a formal western meal can be over the top with a bewildering array of cutlery, glasses and unstated do's and don'ts, there are equally as important rules of etiquette to be observed at a Chinese banquet. Careful observation of the more influential people is vital when you haven't done your homework! 

I was aware of general muttering before we were seated and finally realised our relative ages and statuses was being discussed. Beards clearly have high status!
Decorative cake sprinkles and sugar
on top of the corn dish.
Different, but good!

To say a banquet is awkward when there's only one translator, few of the Chinese are comfortable speaking English, and none of the four teachers had any Chinese language skills and had only just met each other is a complete understatement! 

The teachers from the US were swimming in a fog of jet-lag, and didn't want any alcohol at all. We'd been squashed into a car together for 5 hours and were travel weary. None of us was remotely hungry, and we all wanted to get settled into the hotel and sort out the teaching materials for the following day. Not a great way to make a first impression! However we did our best to represent the USA and Australia in a positive way, and nibbled at the vast array of dishes, drank water and tea, (although some of us decided a decent dose of alcohol was in order!) and smiled and nodded as seemed appropriate. 

Our colleagues from the US tried to, and succeeded in refusing alcohol. Oh deary me. There's some etiquette to be learned there! Toasting is a fine art and if it's possible to get a Z, I got it. For the bookend banquet on the final night, I'd wised up and sorted out a lovely "minder" to sit next to me and she happily gave some quick lessons via our translator as needed! Up here for thinking 99!


I've included some links at the end to what appear to be accurate primers for the newbie. Do be wary of the info about reversing your chopsticks though, as the Chinese we mentioned that to had never heard of it and thought it was extremely odd. 

I know I’m a wuss, but I’ll pass on the chicken feet, cock's comb, jellyfish and pigs tendons and ears. No matter how nutritious they may be and how wise and respectful it is to use the whole animal there are some bits that I don’t find remotely desirable. As for the fish head, hmm, I don't need to think about that either. Nope. Said in the politest, most smiling way possible, while patting my genuinely bulging stomach ... much too full. No really, I couldn't possibly!! 

Seriously though, how does one express to the hosts that two banquets in one day is one too many? The massive amount of food consumed at Saturday lunchtime in Nanjing, meant that to face another, over-the-top banquet the same evening, was more a chore than a pleasure, especially for those still in the throes of massive jet-lag, who simply needed the chance to sleep without painful digestive overload.

At the evening banquet, one of the foreign teachers took photos of each dish as it appeared and got to 29 before the end! That’s a massive amount of food, and there wasn’t the remotest chance that it could all be eaten – especially by people who had barely digested the lunch banquet!  

I understand that excess at banquets and when entertaining is part of the Chinese culture, but wanton waste isn't in harmony with the expressed awareness about the stress on global resources, and the need for all of us to use these wisely.

Thankfully, the new Communist party leader Xi Jinping is aware of the issue, and is promoting an “empty plate” policy. I suspect this is going to be a bit of an uphill battle, but hopefully the incredible wastage can be addressed.
On a tour of China's Hebei province in December, Mr Xi ate a simple meal featuring four dishes and one bowl of soup; a paltry number of courses by Chinese government standards. China's blogosphere took note; Operation Empty Plate's followers began to climb. http://www.bbc.com/news/world-asia-china-21711928
My advice for managing graciously at a banquet when you don't know your way around: Find an ally and manipulate it so you sit together. It doesn't matter if you don't speak the same language, body language can be remarkable efficient!

A fruit platter often identifies the end of the meal 


Other posts about Teaching in China are our ArrivalBanquets,  Culture and Comfort foods, DrivingExerciseFabulous Food,GamesHistoryIllnessFrom Jerilderie to JiangsuKenny (which is about toiletsLists and Communication Misunderstandings. to be followed by - Observing the open eyes!

Chinese banquet etiquette: 

http://www.goodfood.com.au/good-food/eat-out/honour-respect-and-table-manners-20130205-2dv04.html

http://blogs.wsj.com/scene/2013/06/28/drinking-at-chinese-business-banquets-a-primer/


https://www.albertacanada.com/shanghai/images/ChineseTableManners.pdf



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Tuesday, 13 May 2014

Budget fears

Many thousands of Australians are waiting with a stomach churning sense of dread to hear how the first coalition budget is going to affect them. Few I know express hope of any improvement in their lifestyle.

Mums, dads, brothers and sisters, grandmas and grandpas, the neighbours in our community. It seems all will be hit in some way.

Promises of a million jobs have given way to grave losses in the car industry and wages and hours are under threat in other areas. Now there’s the expectation of many thousands of redundancies in the public service.

Even if we’re not directly in the firing line, many of us will know someone who’ll be negatively affected. A struggling neighbourhood family trying to make mortgage payments, single parents trying to blend in, trying not to appear "poor"- that word can be a hurtful insult in a hyper-consumption obsessed economy. Scrimping here and there simply to stretch the pay packet one week to the next. Trying to “keep it quiet from the kids.”

We know intuitively that job losses will have a flow on effect to our wider society. Fewer people earning and spending means fewer people shopping. Fewer shoppers leads to stores not needing as many employees so there are less shifts available. In turn this means that those employees with less shifts have less money to spend. 

Children often know that their parents are stressed although they may not understand the issues, and in response, many act up in school. It can be a good idea to share some information with staff so that they can understand why a child may be behaving differently. The less obvious consequences are far reaching, but no less damaging. It can become a vicious, downward spinning cycle with people far beyond the immediate issue involved in dealing with the fallout.

Health care professionals, including doctors and allied health workers have been inundated for months with concerned patients who are experiencing physical symptoms of stress with the threatened changes. People who were barely managing to make ends meet, trying to keep up appearances, but hiding real fear about how they’ll cope.

Not surprisingly this impacts on those health care workers, their patients are real people and many genuinely care for them.  They know however, that if purse strings are tightened, medical and allied health visits may become a dispensable ‘luxury’. 
Many people are saying they feel like they're on a slippery slope
with no end in sight. Photo from East Side Gallery Berlin 2009.
A diet of doom and gloom, negativity and fear is, to put it mildly unhealthy, although it seems that it may be hard for many people to avoid, for a while at least.

I wish I had a ‘one size fits all’ solution. But I know from working with a diverse range of clients for many years, that slick, glib answers, and easy cure-alls are rarely effective in the long run. I also know that pretending nothing is wrong can have disastrous consequences.

So, simplistic as this sounds, if you’re suffering because of the budget (or for other reasons too of course) seek help. Share. Communicate your distress in some way.  Whether face to face, text, email, a phone call to a friend or service such as lifeline. If you’re creative, paint it out, draw it, scribble your pain and anger onto a piece of paper. Do some vigorous weeding – if you don’t have a garden offer to weed someone else's (they’ll be grateful!) Scream into the pillow, cry under the shower. 

Most importantly, Write to your local member of parliament – let them know (as politely as possible) how you’re affected. They’re there to represent you and they need to know. Now isn’t the time to be silent! 

Above all, seek professional help if that’s right for you. 

 Hang in there. You’re not alone! And while that’s cold comfort, it can be good to remember.


Lifeline: 13 11 14  http://www.lifeline.org.au
Beyond Blue:   1300 22 46 36 http://www.beyondblue.org.au/

Information on other support services is here: http://www.livingisforeveryone.com.au/I-Need-Help.html


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Tuesday, 6 August 2013

Are facebook business pages a fad, or the future of social media marketing?

Well, I've finally taken the plunge (again) and relaunched my traverselife Facebook page. It's been a year and a half since my last post which is hardly something to crow about.

Honestly, you'd think that having survived the drama of having a web site constructed and starting a blog, (which involved a lot of internal angst) that it wouldn't be too hard to post on Facebook business pages. Not so. There's something I find very challenging about being "out there" in public with the potential to be torn to shreds by trolls - frankly it's unsettling.

But as I commented in my last post, Can blogging support your values? the benefits are there.

So when I was contacted by a young, keen and above all, knowledgeable, social media enthusiast regarding creating a business presence on Facebook I thought I should give it a go ... again.

This time, however, I wasn't alone, bumbling along, not really knowing what I was doing. Amelia (on Twitter: @AvidComms) walked me through such things as an over arching storyline, daily themes, the use of photos and using hoot suite to schedule posts.

In short she made a Facebook business page seem logical and achievable. Something that even a somewhat disorganised (cough, cough) person like me could do!

Like many people, self promotion doesn't come easily to me, so even letting clients know it was up and running was a bit of a challenge. However it's all happening over there, email invitations have been sent, received and acted on, and I have gone from a decidedly uninspiring 7 "Likes" to 30+ in a couple of days which feels very supportive and is extremely encouraging.

Armed with a bit more discipline and structure I hope to provide links to interesting articles, some posts I've written, and exchange comments and interact with current clients, as well as with people I may never meet in person; and I welcome you as well!! I'm not sure how it'll go, but I'll certainly do my best to provide interesting, informative and hopefully useful content.

I expect I'll refine this as I go on, but at present I've described my traverselife page as relating to further education, career development and workplace communication as well as using ACT (Acceptance & Commitment Training) and mindfulness techniques to support career transition, improve workplace happiness and assist overall wellbeing.

The current focus for weekday posts is:

  • Monday - Education
  • Tuesday - Job hunting
  • Wednesday - In the workplace
  • Thursday - Mindfulness
  • Friday - Working towards retirement
If you're on Facebook please drop by and say hello! ;-)

Interestingly, since I wrote this post I've been to a local small business networking meeting and the topic for next time is Social Media: Marketing and monetizing your company. I hope the speaker doesn't just focus on Twitter like one book I borrowed from the library did!

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Posted by Sue Travers










Tuesday, 2 April 2013

Attending the ACT Boot Camp in the USA

I've just been to the USA - well to be honest, just a tiny portion of it, around Reno, Nevada and just a few small areas of California.

Like many professionals, to remain registered with our associations we have to accrue a certain amount of PD (Professional Development) points per annum. This is to show that we're up to date, moving with the times and not allowing dust to gather under our feet. For my association, (the CDAA - Career Development Association of Australia) we can include attending relevant training or conferences, writing articles which are published, reading and mentoring among other things.

I enjoy conferences, it's a great way to meet with colleagues from around the country and share experiences - both the joys and frustrations of our work and learn new things in a concentrated environment.

Training:
This year, however,  I wanted to extend my skills in a specific area, so when information about an ACT Boot Camp in the US appeared in my in-box I was delighted ... except that ... well ... it was in the US, and that's not just down the road. A 15 hour direct flight isn't something to be tackled lightly when you're travelling economy, even when the fares are heavily discounted. That's fifteen, long, boring hours, with crying babies, coughing adults and smoking deprived addicts, cooped up, farting, twitching, and generally desperately wishing they were somewhere else, mostly safely on the ground at their destination. QANTAS is a good airline, but 15 hours is stretching the friendship quite a bit.

But four days of intense training in ACT was extremely attractive! My training so far has been with Dr Russ Harris, (there's more about him, his books and work here) and he's great. But this boot camp would give me the opportunity to meet Dr Steve Hayes and other influential people in the field, learn more, and would be relevant for both my clients and myself.

Core Values:
Encouraging clients to think about their core values is how I work. When you know what's important to you, it provides a solid basis on which to make career and life choices, and ACT is both mindfully and values based. It complements career development for those wanting to make decisions which will support their life goals and values. Perfect!

Four solid days of training were offered, 8:30 am till 9:30 pm, an hour for lunch, and a dinner break of 1 1/2 hours - a couple of meagre tea breaks were included. That's full on! Would I have the stamina to last the distance? I could see why Dr Steve Hayes called it a Boot Camp, even though that's not an expression we use frequently for anything other than extremely demanding exercise classes.

Reno has never been on the short list of places I wanted to visit, but with the Yosemite, Sequoia and Death Valley National Parks not far off, I decided to extend the trip and have a bit of a holiday as well (after all it is such a very long way to travel if you only stay a few days!). This is the land of the TV shows I watched as a child, the wild west, rugged landscapes and familiar place names. (More about this over at jumping aground soon.)

And it was fantastic! More than 360 people attended, mostly from the US, but also from Belgium, France, Israel, South America, Ireland, London and of course Australia!

Casino:
A casino seemed to be an unusual place to hold the training, but the facilities were excellent and we fitted comfortably into the conference room.  I'd rarely go into a casino as they remind me of a large parasite, sucking the lifeblood out of their victims who have been enticed into the lair. The machines seem like voracious pulsating stomach and intestines. This casino was huge; multi levelled, glittery, maze-like, airconditioned and soulless. Few gamblers appeared happy and seemed to be in a zombie like state. I wonder if they go home after a weekend of gambling and eating and say they've had a fantastic time? There must be some attraction I'm missing or the places would go broke and that never seems to happen!

I'm told the Boot Camp attendees stood out like the proverbial sore thumb as appearing very different to the gambling patrons, perhaps it's because many of us not only dressed for comfort and had note books and name badges, but showed complete disinterest in the "attractions" on offer.

But I digress; back to the ACT Boot Camp! There were so many benefits to attending training out of my own country. I didn't know anyone so couldn't take the easy option of sitting with people I already knew. Every person I met was interesting and generously shared information about their work life and the challenges which are so different to what I experience in Australia. The training was structured so that we quickly dropped the facade of "all is well" and shared information about fears, insecurities, and the personal challenges and hurts which affect us all ... we all have some sort of demons to contend with.

Whilst Australia and the US share a common language (more or less), we don't appear to share similar work experiences or opportunities. The bulk of the attendees seemed to be social workers and psychologists working in government departments or institutions of some sort, and I was certainly in the minority being a career counsellor working privately - yet in Australia, this isn't uncommon. It seems that the closest work title to being a career counsellor for adults would be a life coach. Specific career development discussions seem to be provided mostly for students or through companies providing outplacement services for redundant workers (a term that was considered quite harsh by the Americans) or for veterans (who we refer to as returned service personnel).

I talked with those at my shared table about how I already use ACT in career development work with my clients. Much of what I learnt at the Boot Camp is applicable to people who are unhappy in their careers, who are the targets of bullying, seeking a new direction or who are uncertain about course choices - it's definitely not only for people struggling with PTSD, addictions or abuse, although it's been consistently shown to be of benefit to those groups.

I'm glad I went. ACT complements career development beautifully. I've extended my skills, met some wonderful welcoming people, shared information, hopes and dreams as well as personal challenges and learnt more than I dreamed was likely or possible. I've been enriched by the training as well as the travel experience - for all my initial questions about the value of attending overseas training, it was a worthwhile investment!

wikipedia information on ACT
A non-academic article about ACT by Dr Russ Harris here




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Tuesday, 28 August 2012

Intimidate with soggy spaghetti or go for the jugular?

It's strange, I don't consider myself to be particularly interested in politics, but the recent shenanigans by the Victorian and Queensland state governments and the federal opposition have irritated me no end. I'm not committed to either of the major parties, but am appalled at the lacklustre interest they seem to take in acknowledging the advice from an earlier Prime Minister to represent the people of our country fairly and to act with humility and without self-interest. (See photo at the end for quote.) Whether they're currently holding power, or hoping to be elected, the words are an important guide for appropriate behaviour.

I've written about the damage the local policies are having on jobs and local communities in Victoria. I've talked about my frustration with the lack of policies and commitment to strategies to adapt to climate change, arguably the biggest social and environmental challenge to face human beings ever.

However that almost, but not quite, fades into the background with the latest jaw dropping inanities uttered by the leader of the opposition last week on national TV.

Link to 7:30 interview with Leigh Sales.

The leader of the opposition is reported to be paid $342,250 per annum, and for that sum, I'd expect him to be prepared about the topic he's about to be interviewed on. It's what I'd expect of a secondary student, a graduate or an employee. Actually, it's not about the money; whether he's paid or not, I'd expect him to have read the report he's about to be interviewed on, prepared to discuss it in an intelligent, articulate, rational manner.

That Tony Abbott saw fit to utter incorrect, insistent, repetitive, dogmatic pronouncements about a recently released BHP report, yet hadn't had the courtesy or professionalism to even open it and read and digest the contents is arrogant in the extreme. The interview is embarrassing and cringeworthy and would make an excellent teaching tool for how not to present yourself if you expect to look remotely credible.

Leigh Sales, the interviewer, asks questions with growing incredulity, yet she remains professional, polite and courteous. She is clearly astounded by Tony Abbott's obvious ignorance: "But hang on, no, no, you haven't read their statements today, but you're commenting about what they've announced today and how the Federal Government's to blame for that."

Perhaps Mr Abbott has become so used to providing "spectacle and conflict" that's he's become complacent, and thinks that doing some honest research and quoting accurately is beneath him, or perhaps it's a tedious irrelevancy.

He and his party may be surprised to know that many Australians are genuinely interested in his party's plans for our country if they win the next election. How will they address climate change, sea level rise, water shortages, food insecurity? How will they line these challenges up with economic responsibility and sustainability? These issues will affect us all. They will require intelligent, considered, calm, rational, wise leadership, not ignorant, dismissive, contemptuous, superficial rhetoric.

If Tony Abbott can't be bothered to read a report which he knows he will be interviewed about, how can he possible be considered by his party as suitable to represent Australia on the world stage with any confidence? There, he'd be expected to answer curly, possibly insightful questioning from people with no interest in protecting him or being as mild and gentle as Leigh Sales was.

In relation to refusing to seriously answer questions about the National Disability Insurance Scheme, Tim Dunlop of The Drum says "Mr Abbott is not being judged on his ability to run a government, but on his ability to manipulate the media coverage by refusing to address a central question about a major policy." This is seen as admirable by some in the media.

Lack of knowledge and the ability to avoid answering serious questions is being encouraged and rewarded! For goodness sake, that's disgusting and it's time our reporters as a group lifted their act. Go for the jugular! Continue asking insightful questions and expect them to be answered appropriately, let us see when they're avoided. Australia and Australians are worth it! Aggressive sound bites are no substitute for thoughtful policy. Spare our country if this shameful embarrassment of a leader of the opposition continues in the role...and even more so if the opposition wins the next election. What is their vision for the future? We can hear their passion to destroy the current government, but that's not balanced by sharing thoughtful, wise policies.

And if the men and (very few) women of the Liberal Party consider Abbott's sound bites adequate to show his fitness to lead and possibly represent our country - what does their choice say about them?
Photo from a wall in Old Government House - Canberra. 
"May those who enter this open door govern with justice, reason and equal favour to all. May they do so in humility and without self-interest. May they think and act nationally. May they speak with the voice of those who sent them here - the voice of the people." 9 May 1927
Stanley Melbourne Bruce, Prime Minister, 1923 - 29


Leigh Sales has since been called a bit of a cow for the interview. In my opinion, the apology that followed appeared half hearted and disingenuous. (Link to the interview here)

But to recap, here's the question asked of by Liberal party strategist Grahame Morris regarding the Abbott interview:  "Were you surprised that he [Tony Abbott] didn't handle that better?"

... and Morris's reply "Well, Leigh can be a real cow sometimes".

Over on G+ I said that Morris's eventual apology is condescending, offhand and dismissive, using words like ... "poor sensitive little souls", and "silly".

A commenter replied that he thought the public reaction was a bit over the top. I disagree. To me, it comes across as a ploy to deflect attention from the fact that Leigh Sales asked a question that exposed Abbott's lack of preparedness for the interview, and his willingness to express incorrect ideas as fact.

The term cow can be used is a derogatory way to belittle or dismiss the woman it describes and to undermine her credibility. It's never used to show respect for someone asking appropriate questions.

By responding in this way, Morris avoided answering the important question "were you surprised that he didn't handle that better?" Of course a simple answer could have been damning. The unspoken answer clearly wasn't supportive of Abbott or Morris would have said so loud and clear.


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Saturday, 11 August 2012

Big bangs, smoke and fun @ National Science Week 2012

Ya gotta love science!

Not only for the spectacular drama and big bangs, but for the delicate finesse of artistic creativity, researching our environments to ascertain their health, delving into cancer cells and DNA, learning from the stars, or working out how many people particular regions can sustain. I don't pretend to understand it all, but I love that there are people working in all these (and more) areas to better understand the complexities of our world and beyond.

National Science Week is a celebration of science, and the opening today in Brisbane's Queen Street Mall went off with a dramatic bang! Students, researchers and assorted scientists were scattered around the mall sharing insights and enthusiasm.

Garbage bins are usually pretty boring things, but today one was put to good use when liquid nitrogen was carefully poured in a drink bottle and put in a container inside a wheelie bin. The lid was quickly shut and the presenters scampered to a safe distance. An ear popping explosion was the result, with copious amounts of smoke, a wildly rocking bin and hugely smiling emos who'd been watching with feigned disinterest from the sidelines. Not bad at all!

I learnt that listening to the bush is not only delightful, but a valid way to ascertain the health (or otherwise) of environments. Scientists record the sounds, remove the extraneous "noise" then analyse the results. By doing this, (which is a rather complex business) it's possible to discover such things as the infiltration of cane toads to the west and south of the country (seriously not good for native animals of any size), the range and health of particular communities of animals, birds or frogs and how the populations are coping with assorted environmental factors.  

You can listen to some of the sounds of the Australian bush and learn a bit more at www.bush.fm
I love staring at the night sky, looking at the depth and range of colours, scanning for meteors, waving at the International Space Station and looking for satellites. Others become animated and enthusiastic when in the vicinity of telescopes of varying sizes. I heard oohs and aahs as people of all ages concentrated to look at sunspots and held my breath, hoping that no one would trip over the tripods that looked far too insecure to allow the bumbling public near.
Dr Jennifer  Loy seemed to be fielding quite a few questions along the lines of "Where can I get one of those?" and  "That looks like a great course" as she demonstrated a small tabletop 3D printer. I'd heard and seen some uses for 3D printers, but I'd never seen them used for jewellery and other elegant work. The lamp shade was exquisite and the jewellery would be fun to wear. As for more practical uses, glasses frames came to mind, and I expect a clever person could compete well with the outrageously priced stock in many spectacle stores.

Starting a conversation with anyone who is passionate about their particular field of interest can be a fraught business. Are they going to be interesting? Are you going to, for instance, have to resort to chewing your leg off to get away from a tediously boring, long winded, excruciatingly painful, bore? Thankfully, no dramatic, messy newsworthy stories were evident today. In fact, quite the opposite. At times I wondered if the scientists and presenters found the enthusiasm of the public a bit, well, enthusiastic to be honest. Wide eyed wonder, and lots of questions seemed par for the course.

I'm looking forward to having time to explore the Carrying Capacity Dashboard which "is an online application that estimates the resources needed to support a human population" given particular lifestyle choices. You can explore what happens when there are changes in such things as diet, energy usage, agricultural techniques and recycling practices. Adapting our lifestyles has a dramatic effect on the estimated number of people that different areas in Australia can carry sustainably. Given what I learnt today, it's clear some areas are already well beyond their ability to be sustainable.

Australia faces huge challenges with our changing climate. We already have divisive and competing land use demands - farming versus mining, agriculture versus housing development subdivisions.

Communities and states are at loggerheads about fair and equitable use of water - should it be used for farming, irrigation, mining? How much for manufacturing? Which areas get how much? Who decides? What proportion should be left in the environment for healthy rivers and groundwater? What about contaminants? How do we rationalise the use of this impermanent, precious natural resource?

It's vital that our policy makers address these issues with a deep understanding of the ramifications of their decisions and not make decisions as a knee-jerk response or for short term electoral gains or to satisfy the most strident lobbyists. Carrying Capacity Dashboard is, I suspect, going to provoke a lot of discussion, and hopefully some deep reflection on the sort of society we hope to become.

National Science Week is just beginning! To find out what's on near you, go to http://www.scienceweek.net.au/ it's not just big bangs to entertain the kid in us all, there's also challenging, entertaining, creative, welcoming sessions around the country for people from all walks of life.







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Wednesday, 1 August 2012

Koyaanisqatsi: A Life Out of Balance with Philip Glass and the Philip Glass Ensemble

WOW!

One word sums up the extraordinary experience of a live performance of Philip Glass and the Philip Glass Ensemble performing the score to accompany the Godfrey Reggio film Koyaanisqatsi: Life Out of Balance.
In hindsight, foolish not to have purchased tickets for the trilogy, but financial caution seemed wise beforehand. Now my response is along the lines of "An opportunity wasted". But a commitment to 3 evenings getting to Melbourne seemed a big ask when I booked. Next time, I'll throw caution to the winds and revel in the visual and auditory feast of the films and music.

I read that this film has become a cult classic, but looking round at the audience I see people of all ages and ethnicity. Students in their school uniforms, older men who would have been called beatniks once upon a time, surfies with dreads, wealthy looking highbrow gentry, people decked out in splendid attire and those in jeans and hoodies, even a few hippies. There's no evident "type", yet there is a common bond - it seems everyone knows and loves the film and music.


There's so much in Koyaanisqatsi; wonder, delight, surprise, and an overwhelming sense of 'What have we done, what have we become?'. To explain the film is difficult at best, and a confusing impossibility at worst.


The simplest description comes from the Arts Centre blurb:
The first in the trilogy caused a sensation when released and is now a cult classic. Reggio's film is a simple but searing vision of an urban society moving at a frenetic pace, detached from the natural environment and overwhelmed by technology, in images at once stark and beautiful, assaulting and hypnotizing.
Striated mountains stretching from horizon to horizon, would take millions upon millions of years to form, layer upon layer representing thousands of years of sediment, silt, dust, life and death. Millions of years of erosion; water, wind, rain and geologic upheaval have presented us with exquisite, almost intricate, achingly beautiful formations. It's easy to be lost in awe.

Acres of impossibly uniform paintbox coloured flowers seem at odds with the natural beauty, yet they're beguiling - how is it possible to have them all the same?

Ghostly stock exchange employees - I smile wryly, not much has changed there! Yet other careers have gone, devoured by technology.

Clouds, clearly showing rain shadows. Brilliant for teaching aspects of geography, weather and climate.

The impossibly deep voice intoning "Koyaanisqatsi" weaves throughout, slow paced, measured, authoritative. A commanding presence. A statement. A question ... asking the audience to confront the images, and not shy from them.

WOW!

Images are still swirling through my brain. Sausages being extruded from chutes, but are they sausages ... or people on escalators ... or frenetically funnelled cars on freeways - (how unutterably wrong that word sounds - 'free' - clearly the single occupants aren't free, no more than the sausages are free). I suffer from vertigo and these speeding scenes don't feel good.

Watching the musicians. Taking delight in their skill and ability to synchronise beautifully with the film. I feel privileged to experience their utter professionalism, and am grateful that there are those who devote their lives to transporting us lesser mortals on an emotional journey of joy, questioning and wonder through their skill.

The pace changes, and whilst this film was created 30 years ago, the fiery tumbling spacecraft reminds me of the more recent shuttle disaster, of suffering, unimaginable pain, fear, death. Slowly, gracefully, arcing through the sky. Transfixed. By golly this is powerful stuff.

Crumbling buildings, cracked glass, decay. Tanks. Explosions. The pointlessness of dominance, of power and might. Spiralling out of control. Destruction. Dust to dust. Oblivion.

Yet ... on stage the musicians create. The singers, one female, two extra males, are poised, attentive, giving of themselves, sharing the power of their gifts. Intense concentration. Beautiful!

The words being sung are Hopi sayings. They weave, rising and falling, meshing with the music, now departing, lone, alone, they whisper, flutter hesitant, but gain momentum and with growing insistence move assertively across the landscape. They command. Demand we listen.

And stop.

I want to stand and cheer ... but that wouldn't be right. There's more.

This feast, both visual and auditory is mesmerising. The music departs from the visuals, meets, meshes, and they depart again. It is wonderful. Nonverbal communication at its best!

How much has changed in the years since this film was released. How much is the same. How much is worse. Our frenetic mindless movement towards self destruction doesn't seem to have changed. Yet, experiences like this give me hope. We can be so utterly, movingly, creatively, powerfully brilliant. It'd be sad to see these aspects of humankind go to waste.

 
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Sunday, 6 May 2012

A-Z April blogging challenge reflections post.

2012 A-Z Blogging Challenge wrap up

Well, I did what I said I’d do! I completed the task of presenting information on climate change and peak oil to the best of my ability. 26 posts, of reasonable length, considering the topic is enormous, incredibly interlinked and complex. (Link to preamble here.)

My biggest frustration by far was having minimal internet availability at the beginning and end of the month and in to May (including the present moment).

In the first week of April I was returning from Canberra where I’d given a presentation at the Career Development Association of Australia annual conference about blogging. I mentioned the A-Z blogging challenge as a great discipline and fun way to interact with other bloggers and to find your way around the blogosphere. It went well and we may have some additional bloggers next year!

Having extremely intermittent internet meant returning visits from people who’d commented on my posts was and still is, almost impossible. I felt, and still do feel guilty about that, like a rude hostess who hasn’t acknowledged her guest’s presence. I won't have good, reliable access for another week, so my apologies in advance for not following up with comments and visits.

I managed to visit up to 20 blogs per day when I had good access, but no where near what I’d have liked.

I thought I’d set up the first few posts to go up automatically, but obviously hadn’t. That was pretty annoying as I know how frustrating it is to visit a blog on the list and find they don’t appear to be participating. My apologies to anyone who had that experience.

The second annoyance was discovering that word verification was still on. I was so sure I’d taken that off last year, but either I hadn’t and it’s been there all along (begs forgiveness) or in the changeover to the new look somehow it got added again. I thought that might have accounted for the minimal comments, but there was little change when I fixed it which was disappointing.

I visited some fantastic, thought provoking blogs and have added them to my list. Others were witty, delightful, and a great take on the challenge! I’ve confirmed yet again that I’m not interested in frou-frou posts but usually found something kind or supportive to say. The ones I had most difficulty with are the overtly religious ones wanting to take their brand of religion to the world.

Some stats:
Visits: At the time of writing (4th May), over the last month, the bulk of visitors came from the US (1303) followed by Australia (217) UK (199) and Russia (joy oh joy, so much spam).

Views: Least views was 7, most 448 for E is for Eat. (What is the attraction of that particular post? Do people like it, is it what they expected when they dropped in? I don't think it's amazingly outstanding. Are they incredibly disappointed with the content? The search words don't give me much clue how they're finding it, so it's all a bit perplexing.)

Comments: Quite a few posts received 3 or 4 comments, the least received 1, the most 10 (E is for Eat here).

I’ve had my share of non-comments. The kind that basically says “I was here”. I dislike these lazy copy and paste visits that you see repeated word for word on other blogs. They don't encourage me to visit the blog. One in particular I found almost insulting, a kind of gushy “lovely blog, delighted to visit” on a post talking about anticipated famine, or something equally dreadful as a result of climate change. I understand that my theme may not be to everyone’s taste, but would prefer no comment rather than insensitive and inappropriate comments. The person clearly hadn’t bothered to even scan my content.

In contrast were the perceptive comments from other visitors, sometimes directing me to further information or adding something thoughtful or thought provoking. It was reassuring to have some people come back a couple of times and each time add something worthwhile. I was especially delighted when someone would say “I’ve never thought of that”. Thankyou! Though few and far between, they are the gems I’ll remember.

A special visitor was Hilary Melton-Butcher at Positive Letters....Inspirational Stories (here) who not only visited EVERY post, but clearly read them, pondered the content and commented thoughtfully. I feel deeply supported by her willingness to give of her time so generously. She’s a busy lady and a fantastic blogger. Each of her posts gets lots of visitors and comments, yet she replies to each one of them with thought, compassion, and never fails to say something kind or supportive. She is an amazing woman, and I’m so grateful for her unwavering support.

I chose the theme of climate change knowing it’d be tough and unpopular, but believing it’s the least I can do to add my voice to the growing throng of people concerned that the world we leave our children has some semblance of liveability.

We could do so much, yet there is continued government inaction on addressing the vast range of devastating issues related to climate matters. Instead, they find the funds to kill, maim, mutilate and ruin the homes, livelihood and lands of innocent civilians, communities and countries to feed the voracious war machine and addictive lust for oil. Pockets are being lined by those with vested interests. Corporate greed and obscene levels of power obscures and obstructs our need to act creatively and proactively...Now.

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